Tracking help desk support issues and customer service inquiries can be a virtual nightmare without the right tools and helpdesk application. Physical support or telephonic one is also cumbersome. Whether your organization is small, medium or large, keeping issues from falling between the cracks can be critical to managing customer relationships and providing great customer support.
Oriel introduces Oriel Help Desk for the benefit of its client and also to give a lightening fast support to clients with track records. An even the problem sheet consists of Problem Image Screen shot feature for more clarity.
Established in 2009, Oriel Infonet rose from a regional IT company to a multinational business solutions provider and innovator. With its acclaimed products and services, strong emphasis on R&D and a richly experienced work force. Read More
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